Cookie Policy
Last Updated: 12 June 2025 | Effective Date: 12 June 2025
1. Introduction
This Cookie Policy explains how Neurova ("we", "us", "our") uses cookies and similar technologies when you visit our website at neurovae.club. It describes what cookies are, which ones we use, why we use them, and how you can manage your preferences.
This policy should be read alongside our Privacy Policy, which provides broader information about how we handle personal data.
2. What Are Cookies?
Cookies are small text files placed on your device by a website when you visit it. They are widely used to make websites work, to improve efficiency, and to provide information to site owners. Cookies can be stored for varying lengths of time:
- Session cookies — temporary files deleted when you close your browser.
- Persistent cookies — files that remain on your device for a set period or until you delete them.
In addition to traditional cookies, we may use similar technologies such as local storage or pixel tags where noted. This policy covers all of these.
3. Cookies We Use
We organise cookies into two categories. The table below describes each cookie in use.
3.1 Essential Cookies
These cookies are necessary for the website to function correctly. They cannot be disabled without affecting core functionality. No consent is required to set them under applicable Thai law.
| Cookie Name | Provider | Purpose | Duration | Type |
|---|---|---|---|---|
| neurova_cookie_consent | Neurova | Stores your cookie consent preference so the consent banner is not shown on every visit. | 12 months | |
| PHPSESSID | Neurova | Maintains a user session across pages during a single browser visit. Required for contact form processing. | Session | |
| csrf_token | Neurova | Protects form submissions against cross-site request forgery. Regenerated per session. | Session |
3.2 Analytics Cookies
These cookies help us understand how visitors interact with the site — which pages are visited most often, how long visitors stay, and where they arrive from. All data collected is aggregated and does not identify individuals. These cookies are only set with your consent.
| Cookie Name | Provider | Purpose | Duration | Type |
|---|---|---|---|---|
| _ga | Google Analytics | Distinguishes unique site visitors by assigning a randomly generated identifier. Used to calculate visit and session counts. | 2 years | |
| _ga_* | Google Analytics | Stores session-level state for Google Analytics 4, including page sequences and event data. | 2 years | |
| _gid | Google Analytics | Identifies a user session. Resets after 24 hours to help count return visits on the same day. | 24 hours |
4. Manage Your Preferences
You can review and adjust your cookie preferences at any time using the controls below. Essential cookies cannot be disabled as they are required for the site to function. Changes you make here are saved to your browser using local storage and take effect immediately.
You can also manage or delete cookies through your browser settings. Note that disabling cookies through the browser may affect the functionality of this and other websites. For guidance, refer to your browser's help documentation.
5. Third-Party Services
Where we use third-party tools such as Google Analytics, those providers have their own privacy and cookie policies. We encourage you to review them:
We do not permit third-party providers to use cookies placed on our site for their own advertising purposes.
6. Legal Basis
Under Thailand's Personal Data Protection Act (PDPA B.E. 2562), we process data collected via essential cookies on the basis of legitimate interests — specifically, to deliver the core functions of this website. Analytics cookies are processed on the basis of your consent, which you can withdraw at any time using the preference panel above.
7. Retention
We do not retain raw cookie data beyond the durations listed in the tables above. Aggregated, anonymised analytics data may be retained for up to 26 months to help us identify long-term trends in site usage. This data cannot be used to identify any individual.
8. Changes to This Policy
We may update this Cookie Policy as our use of technologies changes or to reflect updates in applicable law. When we do, we will revise the date at the top of this page. We recommend checking this page periodically if you would like to stay informed. Continued use of the website after a revision constitutes acknowledgement of the updated policy.
9. Contact
If you have questions about this Cookie Policy or about how we handle your data, please reach out:
Neurova
172 Sukhumvit Road, Khlong Toei, Bangkok 10110, Thailand
Email: [email protected]
Phone: +66 2 706 4815